Guides for running a telehealth brand
Read these first
Three guides for a brand launching.
46 guides
Verticals
All 10 in Verticals- How to start a telehealth companyThe eight steps from idea to first order, who owns each, what every medicine category needs, and how fast your telehealth company can launch after you sign.9 min read
- Starting a GLP-1 telehealth businessThe legal routes for selling semaglutide and tirzepatide, where FDA rules stand in October 2026, launch steps with an owner on each, and how fast you can go live.9 min read
- Starting an online TRT clinicTestosterone's Schedule III rules, the December 31, 2026 DEA telehealth deadline, a labs-first protocol, and launch steps with an owner on each.8 min read
- Starting a peptide therapy telehealth businessWhich peptides a telehealth brand can sell in 2026, where BPC-157 stands after FDA's July committee vote, launch steps with owners, and how fast you can go live.9 min read
- Starting an ED or hair loss telehealth brandTreatment models, what each state asks of an online intake, ad approvals, drug costs from public data, and who does each step to launch an ED or hair loss brand.12 min read
- Starting a menopause or HRT telehealth companyFour care models and the pharmacy each needs, FDA's new hormone therapy labels, paid ads, and who does each step to start a menopause or HRT company.10 min read
Infrastructure
All 9 in Infrastructure- The seven layers of a GLP-1 telehealth stackA GLP-1 telehealth stack guide for founders launching a weight care brand in 2026: the seven layers from site to analytics, and where programs break.11 min read
- Finding clinicians: telehealth networks comparedHow founders get clinicians for a telehealth startup in 2026: a clinician network, their own clinicians or a friendly PC, with ten networks compared.8 min read
- How to find a pharmacy for your telehealth brandThree ways to get a pharmacy for your telehealth brand, the eight checks to run before you sign, where to look each one up, and who owns each step.7 min read
- Prescription commerce: build or buyPrescription commerce infrastructure for DTC medication founders: the six-stage Rx pipeline, build-or-buy costs, and what a white label platform covers.14 min read
- Five Rx verticals to add beside GLP-1GLP-1 brand diversification for founders whose revenue rides on compounded semaglutide: five Rx verticals on the same pipeline, and how to add them.11 min read
Comparisons
- OpenLoop alternatives and competitorsYour own checkout, portals, and site on any network, fully managed, with no revenue share.4 min read
- Bask Health alternatives: Bask vs thimblehubthimblehub sets up and runs your checkout, portals, and site, on any clinician network and pharmacy.4 min read
Compliance
All 7 in Compliance- LegitScript certification: cost and timelineLegitScript certification costs $975 per website to apply and $2,150 a year.10 min read
- Starting a telehealth company without being a doctorHow founders without a medical license start a telehealth company in 2026: corporate practice rules, MSO and friendly PC setups, and what you own.7 min read
- Five proposed HIPAA Security Rule requirementsThe proposed HIPAA Security Rule update would require MFA, encryption, asset inventories, and remote work policies.12 min read
- Four interstate licensure compacts, comparedInterstate telehealth licensure compacts let your clinicians practice in more states.14 min read
- GLP-1 compliance in 2026: what changedGLP-1 compliance in 2026 for telehealth founders and ops leads: where compounding stands after the FDA shortage rulings, the DEA rules, and what to change.10 min read
- The Ryan Haight Act and DEA telehealth rulesThe Ryan Haight Act requires an in-person exam before online controlled substance prescribing.9 min read
- HIPAA-compliant intake, past the generic formHIPAA-compliant patient intake needs BAAs, encryption, access controls, and audit trails.8 min read
Conversion
All 5 in Conversion- Four fixes for a leaking telehealth checkoutMost telehealth checkouts lose patients at plan choice, intake, payment, or on mobile.9 min read
- Meta ads and the Conversions API for telehealth brandsHow to run Meta and TikTok ads for a hormone or GLP-1 brand in 2026 without sending health data: server events, deduplication, consent and split tests.11 min read
- Telehealth upsells and cross-sells, with the mathTelehealth upsells and cross-sells for founders and ops leads: five upsell types that raise order value, where to place them, and the per-patient math.9 min read
- Five billing features that cut subscription churnTelehealth subscription billing for founders and ops leads: 5 features that cut churn, from pause and skip to failed payment recovery, and what to measure.9 min read
- Patient acquisition cost: benchmarks and seven leversPatient acquisition cost in telehealth runs from $80-$200 in dermatology to $200-$500+ in GLP-1.10 min read
Platform
All 5 in Platform- Switching telehealth platforms without a rebuildSwitch telehealth platforms one layer at a time and keep your clinician network, pharmacy, and patient data.9 min read
- What it costs to start a telehealth brandTelehealth startup costs in 2026: every third-party fee of starting a telehealth brand, from LegitScript and card fees to clinician visits, labs and shipping, with sources and dates.7 min read
- What to expect when you start with thimblehubWhat happens after you sign: five setup steps with an owner on each, a test order we run together, and a named owner on every request after launch.4 min read
- Six vendor lock-in traps and how to avoid themTelehealth vendor lock-in comes from data formats, bundling, payments, and contracts.10 min read
- Modular or all-in-one telehealth platformsModular vs. all-in-one telehealth platforms and custom builds, plus a fully managed option on the network you pick: launch, cost, and lock-in compared.10 min read
Product
All 4 in Product- How refills work on thimblehubHow refills run on thimblehub: reminders, quick check-ins, clinician-led dosing, billing on your own processor, portal tracking, and a refill queue for your team.4 min read
- Seven features most telehealth platforms leave outSeven telehealth features a DTC brand gets on thimblehub, from checkout-to-clinician routing to GLP-1 dose logs and field-level PHI encryption.10 min read
- Six portal features that keep GLP-1 patientsA GLP-1 patient portal guide for telehealth founders and ops leads: the six features that keep patients past month three, from order tracking to refills.10 min read
- Seven portal must-haves for telehealth patientsTelehealth patient experience in 2026, for clinic operators and DTC founders: the 7 things patients expect from your portal, from booking to refills.8 min read
Clinics and operators
All 4 in Clinics and operators- Setting up telehealth at a small or midsize clinicSmall clinic telehealth guide for 2026: what clinic operators with 1 to 15 providers need to launch, what it costs each month, and which traps to avoid.
- Running several telehealth brands on one platformA multi-brand telehealth platform guide for PE and MSO operators: what to require, a 5-step plan to consolidate brands, and the cost of separate stacks.
- Telehealth CPT codes for 2026Telehealth CPT codes for 2026 depend on the payer: E/M codes for Medicare, and either E/M or the 98000 series for commercial payers.
- What telehealth costs a clinic: three budgetsWhat telehealth costs a 5 to 15 provider clinic in 2026: DIY, enterprise, and managed budgets compared for clinic operators, with labor and churn counted.
Your telehealth brand, fully managed
Checkout, patient and admin portals, and brand sites, set up on any clinician network and pharmacy you choose. Your patients, data, and payment processor stay yours.