thimblehub
Build your stack →
TELEHEALTH INFRASTRUCTURE WITHOUT BOUNDARIES

Modular checkout, sites,
and patient portals for telehealth.

Live in two weeks. Route any provider or pharmacy without platform lock-in. Turn the post-purchase patient journey into your highest-LTV channel. No CS overload. No ecosystem hostage. Infrastructure that plugs into your stack.

thimblecartREC
01 · CHECKOUT COMPLETES
02 · PATIENT PORTAL
03 · ADMIN · APPROVE & ROUTE
04 · MRR TICKS UP
luma health
STEP 4 / 4 · CONFIRMATION
You're in,
Nakesha.
Your provider will review your intake within 4 hours. Track everything in your portal.
POWERED BY THIMBLECART
ORDER #LH-9KX2F · APR 26, 2026
Order confirmed.
Semaglutide 0.5mg
Quarterly plan · auto-refill
$447
Provider visit
$0 · insurance
Shipping
FREE
Total today
$447.00
Confirmation sent to nakesha@gmail.com
luma health
TreatmentMessagesLabsBilling
NB
Welcome back
Hi, Nakesha.
NEW · JUST ARRIVED
YOUR PRESCRIPTION
Semaglutide 0.5mg
Approved by Dr. Reeves · routed to Empower Pharmacy
SHIPS
Apr 29
01
Approved
02
At pharmacy
03
Shipped
04
Delivered
Treatment plan · Week 1 of 12
Started today
Apr 26First check-in: May 10Goal date: Jul 19
NEXT STEP
Watch your 90-second injection tutorial.
Your provider
DR
Dr. M. Reeves, MD
Internal medicine · TX
POWERED BY THIMBLEPORTAL
T
thimble.admin
Dashboard
Patients
CRM
Clinical
Pharmacy
Comms
Settings
Clinical · Rx Queue
Awaiting your review
Dr. M. Reeves · on shift
NB
Nakesha Brown · 34F · TX
PT-4821 · INTAKE BMI 31.2 · A1C 5.8 · NO CONTRAINDICATIONS
PENDING REVIEW
RX REQUEST
Semaglutide 0.5mg / weekly
12-week titration · auto-refill
ROUTING
pending approval
auto-routed on approval
QUEUE · 4 MORE REVIEWS · AVG REVIEW TIME 2:14
PT-4818Marco R.Tirzepatide 5mgPENDING
PT-4815Priya S.Tretinoin 0.05%PENDING
PT-4812Daniel O.Testosterone cyp.PENDING
POWERED BY THIMBLEPORTAL
T
thimble.admin
Dashboard
Patients
CRM
Clinical
Pharmacy
Comms
Settings
Dashboard · Operator view
Good evening, Greg
MONTHLY RECURRING REVENUE
$1.84M
▲ +9.2% vs last month
NOVDECJANFEBMARAPR
$2M
Active patients
12,840
▲ +184 this week
Conversion
38.2%
▲ +0.7 pts
Active Rx
11,217
▲ +162
Churn (90d)
2.1%
▲ -0.4 pts
POWERED BY THIMBLEPORTAL
9:41
thimble health
STEP 4 / 4
You’re in,
Nakesha.
ORDER #LH-9KX2F
Semaglutide 0.5mg
Quarterly · auto-refill
$447
Provider visit
$0 · ins.
Shipping
FREE
Total today
$447.00
Confirmation sent to nakesha@gmail.com
POWERED BY THIMBLECART
thimble health
NB
TreatmentMessagesLabsBilling
WELCOME BACK
Hi, Nakesha.
NEW · JUST ARRIVED
YOUR PRESCRIPTION
Semaglutide 0.5mg
Approved · routed to Empower Pharmacy
SHIPS
Apr 29
01
Approved
02
Pharmacy
03
Shipped
04
Delivered
RECOMMENDED FOR YOU
Add B12 + lipotropic
+$29/mo
Pairs with semaglutide. 78% of patients on your plan add this.
POWERED BY THIMBLEPORTAL
T
thimble.adminDr. Reeves
Dashboard
Rx Queue
Patients
Comms
CLINICAL · RX QUEUE
Awaiting review
NB
Nakesha Brown
34F · TX · BMI 31.2
PENDING
RX REQUEST
Semaglutide 0.5mg / weekly
12-wk titration · auto-refill
ROUTING
pending approval
auto-route on approval
QUEUE · 4 MORE · AVG 2:14
PT-4818Marco R.Tirzepatide 5mg
PT-4815Priya S.Tretinoin 0.05%
T
thimble.admin6mo ▾
Dashboard
Rx Queue
Patients
Comms
OPERATOR VIEW
Good evening, Greg
MONTHLY RECURRING REVENUE
$1.84M
▲ +9.2% MoM
NOVDECJANFEBMARAPR
Active patients
12,840
▲ +184
Conversion
38.2%
▲ +0.7 pts
Active Rx
11,217
▲ +162
Churn 90d
2.1%
▲ −0.4 pts
IN GOOD COMPANY · PARTNERS & FRIENDS OF THIMBLE
Join Novi
InstaRx
Wellmedr
MDI
// OUR MARKETING PHILOSOPHY

An LTV-increasing machine.

Most stacks optimize one half of the funnel and bleed the other. Thimble covers both.

PRE-PURCHASEthimblesites + thimblecart
Capture demand and convert it.
SITECustom marketing site, performance-first
CHECKOUTPlan chooser, conversion-grade flow
INTAKEPrescription-grade, HIPAA by default
ATTRIBUTIONPer-channel, per-SKU, real-time
POST-PURCHASEthimbleportal
Keep them past month three.
ACCOUNTSOne home for the whole treatment journey
FOLLOW-UPSAutomated, on-protocol, on-brand
REFILLSOne-tap renewals, routed to your pharmacy
MESSAGINGProvider in-portal, not lost in email
// BUILD YOUR STACK · PICK ONE, TWO, OR THREE

Thimble Hub is modular. Use one product. Use two. Use all three.

Swap tools later. Keep your data clean. Keep your options open. We're not a walled garden. We're the components that make your stack work seamlessly.

01
MARKETING SITES

thimblesites

Custom marketing site with branding, SEO, and performance that turns paid traffic into trust.

thimblesites.previewFIG. 01
Up to $80 off your first order · Free shipping
thimblesites
Weight LossHairSkinHormoneMore ▾
tailored to you
Personalized prescriptions, free shipping, FSA & HSA.
✦184k+ members
✓Free shipping
♥FSA & HSA
GLP-1 Plans
for weight loss
LEARN MORE→
Sermorelin
muscle support
LEARN MORE→
NAD+
energy & longevity
NAD+
LEARN MORE→
184k+ members· Upfront pricing· 100% online· FSA / HSA· Free shipping
9:41
Up to $80 off · Free shipping
thimblesites
Weight LossHairSkinHormone
tailored to you
Personalized prescriptions, free shipping, FSA & HSA.
GLP-1 Plans
for weight loss
LEARN MORE→
Sermorelin
muscle support
LEARN MORE→
NAD+
energy & longevity
LEARN MORE→
MIC+B12
mood & energy
→
Hormone
for women
→
184k+ members·FSA / HSA·Free ship
LaunchLive in under two weeks
LegitimateLegitScript-ready on day one
Performance90+ Lighthouse, guaranteed at launch
ConversionTemplates built to turn traffic into patients
02
CHECKOUT + INTAKE

thimblecart

Plan chooser, intake, and checkout. Wired into your stack. Built to convert GLP-1 and prescription offers.

thimblecart.previewFIG. 02
9:41
thimblecart
2/4
Choose your plan.
Cancel any month. FSA / HSA eligible.
BEST VALUE
Quarterly
$149/mo
Save 17% · billed quarterly
Monthly
$179/mo
✓Insurance verified · $0
thimble.admin · checkouts
WORKSPACE
Dashboard
Inbox
Patients
COMMERCE
Checkouts
Orders
COMMERCE › CHECKOUTS
Checkout instances
+ New
ALL 5DRAFT 1ACTIVE 3PAUSED 1
NAME · SLUGSTATUS7D REV
Ti
Thimble Tirzepatide
/tirzepatide
ACTIVE
$42,318
Se
Thimble Semaglutide
/semaglutide
ACTIVE
$38,901
Me
Thimble Men's Health
/mens-health
ACTIVE
$12,440
Sk
Thimble Skincare
/skincare
DRAFT
-
9:41
thimblecart
2/4
Choose your plan.
Cancel any month. FSA / HSA eligible.
BEST VALUE
Quarterly
$149/mo
Save 17% · billed quarterly
Monthly
$179/mo
✓Insurance verified · $0
ConversionProven to convert. Yours to tune.
RoutingAny provider network. No engineering required.
AttributionFull-funnel attribution. A/B ready.
CompliantHIPAA by default. Always.
03
PATIENT EXPERIENCE

thimbleportal

Accounts, follow-ups, messaging, refills, document center, and the workflows your operation actually needs.

thimbleportal.previewFIG. 03
9:41
Welcome back
NB
Hi, Nakesha.
Next refill
Semaglutide 0.5mg
Ships in 3 days · arrives May 2
Manage →
Week 9 of 12
On track
Feb 24↓ 14.2 lbsMay 18
💬
Message provider
Avg 2h
🧪
Lab results
3 new
HomeTreatCareShopYou
thimble.admin · patient · Nakesha B.
OPERATIONS
Patients
CRM
Clinical
Analytics
Refills
PATIENTS › NAKESHA B.
NB
Nakesha B.
P-2d18 · NY · 42
● ACTIVEQUARTERLY
OVERVIEWCAREORDERSMESSAGESNOTES
TREATMENT · WEEK 9/12
ON TRACK
Recent activity
Apr 30Refill shipsAuto
Apr 28Check-in done5/5
Apr 21Dose ↑ 0.5mgDr. Patel
Apr 14Lab resultsNormal
NEXT REFILL
Semaglutide 0.5
Ships May 2 · FedEx
LIFETIME VALUE
$1,894
+ $447 / quarter
RECOMMEND
87% MATCH
Upgrade to Annual
Save $90 + B12 free
9:41
Welcome back
NB
Hi, Nakesha.
Next refill
Semaglutide 0.5mg
Ships in 3 days · arrives May 2
Manage →
Week 9 of 12
On track
Feb 24↓ 14.2 lbsMay 18
💬
Message provider
Avg 2h
🧪
Lab results
3 new
HomeTreatCareShopYou
RefillsAutomated, eligibility-gated, zero CS touch
RoutingPharmacy and provider. Rule-based. Built in.
RetentionSubscriptions that manage themselves
AdminEvery patient. Every status. One screen.
customer · COO · GLP-1 brand
K.M.
PORTRAIT // WITHHELD
// THE POWER OF CUSTOM, WITHOUT THE CUSTOM TAX
“Thimble actually makes sense. Our CS team is more efficient than ever, and we've seen our customer LTV skyrocket since transitioning. I haven't had a better white glove experience in the industry...you can't go wrong.
Productized infrastructure that feels custom
Launch fast, then iterate weekly. Swap tools without rebuilding everything.
// STACK REALITY CHECK

The speed of all‑in‑one. The control of custom.

Half your patients churn before month three. Your ops team copy-pastes intake into your EHR. Your site scores a 38 on Lighthouse. Every workaround you've built is a problem we've already solved.

0%
Patient churn before month 3
when the portal gives them nothing to come back to
0 hrs
Per week copy-pasting intake
because checkout, network, and EHR don't talk
0%
Conversions lost per 100ms
every bit of load time costs revenue
0 weeks
To launch on Thimble
live fast, then iterate weekly
// BUILD YOUR STACK

Build your stack.

Pick one. Pick two. Pick three. Pick the module that fixes your biggest bottleneck first. Your stack stays yours, your data stays yours.

QUOTE / ESTIMATENO. 0001
thimblecart$1,800.00
thimblesites$900.00
modules2
bundle (-10%)-$270.00
// MONTHLY$2,430
YOUR STACK STAYS YOURS · NO PLATFORM LOCK-IN
// RESOURCES

Insights for telehealth operators.

All resources
NEWSLETTER·3 min read
A clearer April inside ThimblePortal.
INFRASTRUCTURE·14 min read
Prescription Commerce Infrastructure: Why the Next DTC Medication Brand Won't Build Its Own Stack
VERTICALS·12 min read
How to Launch a DTC Men's Health Brand in 2026: DTC ED, Hair Loss, and TRT on White Label Telehealth
VERTICALS·13 min read
How to Launch a DTC Menopause Brand or Bioidentical HRT Business in 2026: The Biggest Underserved Market in Women's Health
VERTICALS·11 min read
How to Launch a DTC Prescription Skincare Brand in 2026: The Curology Model on Better Infrastructure
// FAQ

Stack reality check.

Can your current telehealth stack do all four? If you can't check all four, you're paying for problems. hello@thimblehub.com →

Your checkout flow actually turns visitors into paying patients. Modern checkout UX, prescription-grade intake, and conversion-first design. Not a generic form bolted onto a generic site.

Patient data flows correctly, securely, and without manual duct tape. HIPAA-ready, BAA-included, and your ops team isn't the integration layer.

Attribution, CRM, EHR, and provider handoffs all work without gaps. One system of record. Real integrations. Real-time data flow.

Your stack is modular enough that swapping one piece doesn't break everything. No lock-in by design. Use any provider network, or multiple, and keep your stack.

Proven design that converts at volume. Built for prescription commerce, not adapted from generic e-commerce.

Improve the funnel without waiting on a platform roadmap. Launch in two weeks or less, then iterate weekly.

// STOP INHERITING SOMEONE ELSE'S LIMITATIONS

Stop inheriting
someone else's limitations.

Start with one module. Expand when it makes sense. Keep your freedom.

Build your stack →
MODULAR · INTEROPERABLE · HIPAA-READY · NO PLATFORM LOCK-IN