You’ll get a short update from me regularly on what we shipped, what we’re thinking, and what’s next. This one covers March.
Redesigned Patient Profile
We shipped it in three phases over the month. Your team’s most-used screen now shows demographics, intake history, prescriptions, orders, encounters, and marketing attribution in one view.
Latest updates
Analytics: New Reports, More Visibility
New reports cover acquisition by channel, churn by cohort, product-level performance, MRR movement, and projected rebills. Each one can be filtered inside thimbleportal.
thimblecart is Smarter, and Yours to Configure
Dozens of checkout settings are now managed from your admin portal, including server-side analytics hashing, bundle and upsell management, and step flow control. You can make changes yourself, and we’re still here when you need us.
Treatment Tracking & Dosage Visibility
Every encounter now records what was requested and what was actually prescribed. If a provider prescribes something different, the system fires an alert immediately with a direct link to investigate. Matching handles brand names, compounded generics, and common abbreviations. For GLP-1 medications, full dosage progression is tracked shipment by shipment. Patients see their current medication and dosage front and center.
Email Logs, Template Editing, More Granular Control
You can now see every email sent through the platform and edit templates directly. We’ve also added 12+ touch points you can manage yourself, so your patients see only what you want them to see.
On the roadmap.
More portal redesigns are in the pipeline, along with further analytics improvements and better product management. We ship every week.
We tried to think of an April Fool’s joke for this, but the ones we liked got shut down by legal and the ones legal liked got shut down by us. Happy April 1st anyway. Talk next week. The thimblehub team