Pharmacy options were limited, provider workflows were hard to customize, patient journeys were split across tools, and data lived in too many places. Every new idea meant another workaround, vendor conversation, or roadmap request.
The first version of thimblehub gave operators the foundation, and version 2 makes it easier to run.
After thousands of improvements across pharmacy, providers, patients, refills, subscriptions, data, and operations, thimblehub is now faster, more flexible, and easier to fit around your business.
thimblehub v2 is live
thimblehub v2 is fully managed, with more control over how your business runs.
Your pharmacy relationships, clinician network, patient experience, refill logic, subscription flows, and operational data now work together in one place, with less vendor lock-in and fewer workarounds.
Latest updates
Own your pharmacy network
Route prescriptions the way your business works.
Send different products to different pharmacies, and route by state, product, protocol, availability, fulfillment preference, or patient need. Keep the pharmacy relationships you trust and add new ones when needed. We set up the routing around your operation.
Work with any clinician network
Keep the clinician network you contract, or we can introduce you to networks we work with and you agree terms with them directly.
thimblehub supports consults, prescriptions, follow-ups, refills, renewals, and care continuity around the way your team operates.
Design the patient journey end to end
Patients often churn when the journey breaks: the intake is confusing, the refill flow is too manual, the patient doesn’t know what happens next, or the subscription lapses, and the brand loses the relationship.
thimblehub v2 gives operators more control across the full patient lifecycle: discovery, intake, onboarding, consults, prescriptions, refills, subscription recovery, and retention.
Built-in tools help automate refills, reactivate lapsed subscriptions, reduce support load, and give patients the self-serve experience they expect.
Keep your data in one place
thimblehub brings patient records, order history, prescription status, refill activity, clinical context, subscription status, and operational data into one place.
Your team can see what is happening and act on it without chasing patient context across pharmacy portals, provider systems, spreadsheets, support tools, and separate dashboards.
Change vendors without a rebuild
We set up and run the connections between your brand and every pharmacy, clinician network, and payment processor you use.
You can add or replace vendors, test programs, change fulfillment logic, expand into new states, launch new product lines, and improve the patient journey. We make each change for you, with no rebuild.
More control, fewer workarounds.
Version 2 gives you more control over pharmacy routing, provider workflows, patient journeys, refills and subscriptions, data, vendors, and how they fit together.
thimblehub is fully managed for anyone who wants to move faster and own more of the patient relationship.
More soon. The thimblehub team
Questions, or a topic you'd like us to cover? Book a call or email hello@thimblehub.com.